How far in advance should I book?

Routine examinations are usually available within two weeks. Hygiene appointments book up further ahead, typically three to four weeks. Emergencies are seen the same day where possible.

What is your cancellation policy?

We ask for 24 hours notice. A missed appointment without notice may be charged at 50% of the appointment fee, because the chair time cannot be reallocated.

Do I need a referral?

No referral is needed for any of our services, including specialist endodontics and orthodontics. You can book directly.

Appointments

Book in about a minute

Tell us what you need and when suits. Marta or Tom will confirm by phone or email within one working day — usually the same morning.

Not connected yet. Brightwater Dental is a fictional practice used for this template, and no form provider has been configured, so nothing is delivered and no appointment is booked. Set one in config.js — see SETUP.md — and this notice disappears.

About you

First name

Please tell us your first name.

Last name

Please tell us your last name.

Please enter a valid email address.

Phone

We need a number to confirm your appointment.

Have you been to us before?

I am new here We will book a 45-minute first examination I am a patient We already have your notes on file This is urgent Please also ring us on 01 555 0199

What you need

Treatment

Please choose what you would like to book.

Preferred clinician (optional)

Choosing “first available” usually gets you seen a week sooner.

Practice

Please choose a practice.

Preferred date

Please pick a date that suits you.

Preferred time

Indicative slots only. We will confirm the exact time when we ring you back.

Insurance & anything else

Health insurer (optional)

Tell us and we will check your cover before you arrive.

Policy number (optional)

Anything we should know? (optional)

Please do not include sensitive medical detail in this form — we will take a full history in person.

I understand this is a request, not a confirmed booking. Brightwater Dental will contact me to confirm a time. I have read the privacy notice.

Please confirm before sending.

Or ring 01 555 0142. For pain today, ring 01 555 0199.

What to expect

Before you arrive

We email a short medical history form. Filling it in at home saves ten minutes in the waiting room and means the dentist has read it before you sit down.

The examination

Forty minutes. Charting, gum measurements, oral cancer screening and X-rays if they are justified. You will see your own teeth on the screen.

The conversation

What we found, what it means, what your options are including doing nothing, and what each option costs. Questions encouraged.

Your written plan

Printed before you leave, ordered by clinical priority, with a fixed price on every line and a quote valid for 90 days.

Opening hours

Monday08:00 – 18:00
Tuesday08:00 – 18:00
Wednesday08:00 – 18:00
Thursday08:00 – 18:00
Friday08:00 – 16:00
Saturday09:00 – 14:00
SundayClosed

Saturday clinics run on the first Saturday of each month. Emergency cover operates outside these hours for registered patients.

Booking policies

24 hours’ notice to change or cancel. Short-notice misses may be charged at half the appointment fee — the chair time cannot be filled.
Arrive five minutes early for a first visit so we can check your details without eating into your appointment.
No referral needed for any treatment, including specialist endodontics and orthodontics.
Bring a list of any medication you take, and your insurance details if you have cover.
Under-16s must be accompanied by a parent or guardian for the whole appointment.

Before you book

Questions we are asked every week

Routine examinations are normally available within two weeks at Marlowe Quay and rather sooner in Sandyford. Hygiene appointments book further ahead — typically three to four weeks — so it is worth booking your next one as you leave. Emergencies are a different queue entirely: ring before 10:00 and we see 96% of callers the same day.

Say so in the notes box above, and it will be on the screen before you walk in. Nervous patients get a longer slot, a first appointment where nothing is done except talking and looking, and an agreed hand signal that stops everything immediately. Dr Whelan also runs a sedation list on Wednesdays for people who need more than reassurance. You will not be judged, and you are not unusual — roughly one in six of our patients tells us the same thing.

Ring, email or reply to your reminder text at least 24 hours ahead and there is no charge at all. Inside 24 hours we may charge half the appointment fee, because that chair time cannot be given to somebody else at short notice. We waive it for genuine emergencies without making you explain yourself.

Yes. Both waiting rooms have a low table with books and there is always somebody on the desk. If you would rather they were occupied elsewhere in the building, say so when you arrive and we will sort it out.

We hold a limited number of Dental Treatment Services Scheme places and they are usually full. Ring the practice and ask to be put on the list — Marta keeps it and will call you when a place comes up. PRSI Dental Benefit, which covers an annual examination and a scale and polish, is available to everybody who qualifies with no waiting list.

Would you rather just ring?

Plenty of people would. The phone is answered by Marta or Tom between 8am and 6pm, and neither of them will put you through a menu.

01 555 0142 Find us

Book in about a minute

Questions we are asked every week

How soon can I be seen?

I am genuinely frightened of the dentist. What happens?

What if I need to cancel?

Can I bring my children to my own appointment?

Do you take medical card patients?

Would you rather just ring?